Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-robstown-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Robstown Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-services-for-seniors-robstown-texas.primarycareaid.com.
  2. Any mobile applications or services provided by us.
  3. All interactions and data collected through these platforms.
  4. Third-party links, applications, products, or services accessed through our website, which have their own privacy policies that govern their data collection practices.

Processing Activities

This policy outlines our privacy practices for the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. The types of data collected include:

  1. Account Information: Your user name, login credentials, and profile details.
  2. Payment Information: Details related to payment methods you use for transactions on our platform.
  3. Financial Information: Financial records and billing history associated with your account.
  4. Purchase Information: Data about products or services you have purchased from us, including transaction dates and amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, to enhance user experience.
  6. Location Data: Your geographic location data when using our location-based services or when we receive data from third-party platforms that include location tracking.
  7. Feedback: Any comments, suggestions, or reviews you provide to improve our services.
  8. Social Media Information: Data collected from your interactions on our social media platforms, if linked to your account.
  9. Product Information: Details about products you have shown interest in or purchased, including preferences and customization options.

We collect this data through various means: user input forms, application interactions, browser settings, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities like logging in and navigating our website.
  2. Preference: They remember your preferences, such as language settings and display options.
  3. Analytics: Analytics cookies help us understand user behavior, providing insights to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the retention period expires or when we no longer need your data for these purposes, we will securely delete or anonymize it from our systems.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect your information:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to certain exceptions.
  4. Restriction: Limit the use or processing of your data in specific circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on your exercise of privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on our website, and we encourage you to review this page periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: contact@home-care-services-for-seniors-robstown-texas.primarycareaid.com
  • Address: [Provide physical address]